Refund Policy

💳 Refund Policy

Refund Policy | Sparkle Haven

Last Updated: 30/12/2025

Due to the nature of our products, please read this policy carefully.

​

Change of Mind

​

• We do not offer refunds for change of mind

• Please choose carefully before purchasing

Faulty or Damaged Items

If your item arrives damaged or faulty:

• Contact us within 48 hours of delivery

• Provide photos of the item and packaging

​

We will offer:

• A replacement

• A store credit

• Or a refund (where applicable)

Custom & Personalised Orders

​

• Custom or personalised items are non-refundable, unless faulty

​

Sale Items

​

• Sale items are final and not eligible for refunds